Privacy Policy

Privacy Policy Last Updated: May 15, 2025 Gral Studio (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website — www.gralstudio.com (the “Site”) — or otherwise interact with us. 1. Information We Collect 1.1 Information You Provide Directly Account Registration: Name, email address, password, company name, job title. Contact Forms & Support: Messages, inquiries, and any attachments you send. Payment Information: Billing address, payment method details (processed securely by our payment processor). 1.2 Information We Collect Automatically Usage Data: Pages visited, time spent on pages, referral URLs, clickstream data. Device & Log Data: IP address, browser type/version, operating system, device identifiers. Cookies & Tracking: Unique identifiers stored in cookies, local storage, or similar technologies. 2. How We Use Your Information We use collected information to: Provide & Improve Services Deliver the core functionality of Gral Studio. Troubleshoot and debug issues. Optimize user experience and site performance. Communicate Send transactional emails (e.g., account confirmations, billing notices). Provide promotional updates, newsletters, and marketing materials (you may opt out at any time). Security & Compliance Detect, prevent, and respond to fraud or other illegal activity. Comply with legal obligations and law enforcement requests. Analytics & Research Conduct internal research to improve our products and services. Measure the effectiveness of our marketing campaigns. 3. Sharing Your Information We may share your information with: Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics). Business Transfers: In connection with a merger, acquisition, or sale of assets. Legal Requirements: To comply with laws, regulations, legal processes, or government requests. With Your Consent: Any other purpose with your affirmative consent. We do not sell your personal information to third parties. 4. Cookies and Tracking Technologies Gral Studio uses cookies and similar technologies to: Remember your preferences and settings. Understand how you use our Site. Serve targeted advertising if you’ve consented. You can manage cookies through your browser settings or via our cookie banner. Disabling certain cookies may affect Site functionality. 5. Third-Party Links and Services Our Site may contain links to external sites or integrate third-party services (e.g., Google Analytics, Stripe). These services have their own privacy policies. We encourage you to review them before providing any personal data. 6. Data Security We implement industry-standard administrative, technical, and physical safeguards to protect your information. However, no system is impenetrable. While we strive to protect your data, we cannot guarantee absolute security. 7. Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. 8. Children’s Privacy Our services are not directed to individuals under 16. We do not knowingly collect personal data from minors. If you believe we have collected information from a minor, please contact us to request deletion. 9. Your Rights Depending on your jurisdiction, you may have the right to: Access or request a copy of your personal data. Correct or update inaccurate data. Request deletion of your personal data. Restrict or object to certain processing. Withdraw consent where processing is based on consent. To exercise these rights, please contact us at the address below. 10. Changes to This Policy We may update this Privacy Policy from time to time. We will post the revised version with a new “Last Updated” date on this page. Your continued use after changes constitutes acceptance of the updated policy. 11. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: Email: segreteria@gral.digital Mailing Address: Gral Studio Attn: Privacy Compliance 11 Via Ettore De Sonnaz Turin, Italy 10121 Thank you for trusting Gral Studio with your information. We’re committed to keeping it safe and transparent.